Privacy Policy

At Zarvia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect your name, phone number, email address, shipping address, product order details, and any messages shared with us through our website, WhatsApp, or social media.

We may also collect basic website usage information through cookies, analytics tools, or advertising pixels to help improve our website and customer experience.

How We Use Your Information

We use your information to confirm your order, process cash on delivery orders, arrange delivery, provide customer support, manage returns or exchanges, send order updates, improve our website, and share offers or updates only when relevant.

Sharing Your Information

To deliver your order, we may share necessary information with trusted third parties such as our product suppliers, dropshipping partners, courier companies, order fulfillment services, and website/technology providers.

We do not sell your personal information to anyone.

Cash on Delivery Orders

For COD orders, your name, phone number, shipping address, and order details are required so we can confirm and deliver your order successfully.

Cookies & Tracking

Our website may use cookies, Meta Pixel, Google Analytics, or similar tools to understand visitor behavior, improve marketing, and show relevant ads. You can disable cookies from your browser settings.

Data Security

We take reasonable steps to keep your personal information safe. However, no online system is 100% secure, so customers should also avoid sharing sensitive information unnecessarily.

Your Rights

You can contact us to request correction, update, or removal of your personal information from our records, where possible. You can also unsubscribe from promotional messages at any time.